Refund policy

Cancel after 30 days and you won’t be charged again

Once you cancel you won’t be charged again, but you are responsible for whatever charges have already been incurred for the current billing period. For example, if your billing cycle is on the 18th of every month, and you cancel on the 24th, you’ll still have to pay for the current month, but you won’t be charged again after that. In order to treat everyone equally, no exceptions will be made.

Upgrade/Downgrade my account

The Service is billed in advance on a monthly basis and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. In order to treat everyone equally, no exceptions will be made.

How do I change my account?

You can change your account at any time by logging into your account and selecting the “Settings” tab. Once you are on the Settings page, scroll down the "Change a plan" and select a new one.. If you downgrade your account, you might loose definitively some information (e.g. your company profile from Super Pro plan to Pro plan).

How do I cancel my account?

You can cancel your account at any time. You just need to send sales@istockcv.com. If you cancel your account, you will loose definitively all you data (e.g. your network, profile, credits etc.).